We all know, love and treasure Bowen’s Iconic Big Mango on the Bruce Highway, and recently the Queensland Tourism Awards recognised the fantastic fruit through awarding Bowen Tourism and Business with Bronze in the Visitor Services Category.

Celebrating their success, the Bowen Tourism and Business team have been riding a wave of excitement since receiving the prestigious title and adding this honour has been the cherry on top of an already spectacularly successful year. Just last month, the Local Tourism Organisation won Gold in the same category at the Whitsunday Tourism Awards and were inducted into the Hall of Fame after winning the category three years in a row.

Chair of Bowen Tourism and Business, Jenn Honnery said to be recognised at State level was a fantastic achievement and a result of hard work and dedication by the entire team.

“To have Bowen recognised at this level confirms that we operate one of the best Visitor Information Centres in the State,” she said.

The Bowen Visitor Information Centre attracted almost 52,000 visitors over the past financial year, equating to an estimated average of 150 people per day.

Manager of Bowen Tourism and Business, Leanne Abernethy said the team was always striving to improve their services.

“We are always looking for new ideas and have just welcomed four new members to our committee - they are sure to bring fresh ideas, and we are looking forward to another exciting year ahead.”

‍

Mel Collins, Bowen Tourism and Business Manager Leanne Abernethy, Mayor Ry Collins, Bowen Visitor Services Co-Ordinator Glenn Womal and Bowen Tourism and Business Chair Jenn Honnery.

‍

Born into the tourism industry through hospitality and hotels, Elizabeth Hackett has racked up over thirty years of knowledge, as well as an unshakable passion for bettering the tourism sector, both state-wide and in her very own backyard. Her years of dedication and experience were recently acknowledged when she won the prestigious Marie Watson-Blake Award for Outstanding Contribution by an Individual at the 2024 Queensland Tourism Awards.

"It was a huge surprise for me,” Ms Hackett said.

“I feel very humble because the people that have gone before me and won this award have contributed enormously to our industry and our state…so it’s very humbling to actually receive that same recognition."

A powerhouse woman in the industry, Hackett has acquired multiple hats throughout her career, currently standing as the Executive Chair of AATG and Proponent of the Whitsunday Skyway Project Airlie Beach,  and the Chair of Judges for the Queensland Tourism Awards.  Elizabeth also sits on the Board of Tourism Whitsudays.

Among these well-respected positions, she also owned Magnums Accommodation Airlie Beach, previously known as Magnums Backpackers, which has now transitioned into a highly awarded 3.5-star unique accommodation, suitable for 18+ travellers.                    

Looking back to the beginning, and reflecting on her current achievements, Ms Hackett said she was “born into the industry,” and after spending three decades in Airlie Beach, it has shown her “what a great conduit that tourism can be.”

“Tourism can be a great conduit for doing good work in the community, whether it’s working with first nations tourism, environmental tourism, or focusing on customer service,” she shared.

“The Whitsunday Skyway Project is an infrastructure tourism initiative set to bring over $30 million annually to the region.

"This project would not have happened without our local member, Amanda Camm, and our new Premier David Crisafulli, they have an enormous amount of credit to take for this project,” she said.

The Skyway will not only drive economic growth but will also serve as a lasting legacy for the Whitsundays, which Elizabeth Hackett hopes to contribute to throughout her career.

“Our entire tourism family want to leave a legacy and make a difference,” she added.

"Certainly, in my region, but also throughout the state.

“If I can play a tiny part in ensuring that the generations - both current and future - actually get to know a little bit more about our first nations people, how we can protect our environment, and the Great Barrier Reef, then I will be very happy if that can be my contribution.”

She added, “I'm just very humble to actually have this role in tourism and it's just wonderful to be a part of this tourism family.”

Although Ms Hackett humorously notes that she has no spare time, she cherishes the moments that she does have with her adorable chihuahua, named “Little Phyllis.”

Elizabeth Hackett’s legacy in tourism is one of dedication and impact, ignited by her passion to ensure that the tourism sector continues to thrive, benefiting not just the economy, but also the people and environment that makes the Whitsundays such a dearly loved location.

‍

The Whitsundays has once again demonstrated its status as a premier tourist destination, taking home 16 awards at the 2024 Queensland Tourism Awards. Among the night’s highlights, Elizabeth Hackett was honoured with the prestigious Marie Watson-Blake Award for Outstanding Contribution by an Individual. Her vision, leadership, and dedication have transformed businesses across the region, elevating The Whitsundays’ tourism sector to new heights.

The Whitsundays Shines Bright
And Brings Home 16 Awards

Hosted at The Star, Queens Wharf, in Brisbane on Friday, 15th November, the awards recognised the outstanding achievements of tourism operators across Queensland and reaffirmed The Whitsundays’ position at the forefront of the state's tourism industry. The Whitsundays region was well represented, with a number of local operators nominated across various categories, including accommodation, tours, transport, and unique experiences.
Tim Booth, CEO, Tourism Whitsundays commended the region’s strong representation, praising the passion, resilience, and innovation shown by local tourism operators.
“The Whitsundays remains one of the world’s most sought-after destinations, and these awards are a testament to the dedication and passion of our tourism operators. A heartfelt congratulations to each and every entrant — your hard work and commitment to excellence is what makes our region so special.
“The fact that we are seeing success despite ongoing global challenges is a credit to the resilience and innovation of our industry. We are incredibly proud of all those who make up our thriving tourism sector, and we’re excited for what lies ahead as we continue to build on our reputation as a leading tourism destination.”
Whitsunday Regional Council Mayor Ry Collins expressed immense pride in the region’s accolades at the 2024 Queensland Tourism Awards.
“Tourism is the heartbeat of the Whitsundays, and these awards are a testament to the resilience and passion of our tourism operators.
“To ensure the Whitsundays continues to shine as a world-class destination Council has a strong focus on collaborating with Tourism Whitsundays and local tourism operators to foster a vibrant and sustainable tourism industry for our region,” he said.

2024 Whitsundays Winners Gold Awards
   • Ocean Rafting (Major Tour and Transport Operators)
   • BIG4 Adventure Whitsunday Resort (Caravan and Holiday Parks)
   • Pinnacles, Airlie Beach (Self-Contained Accommodation)
   • BIG4 Adventure Whitsunday Resort (Excellence in Accessible Tourism)
Silver Awards
   • Shute Harbour Marine Terminal (Tourism Retail, Hire and Services)
   • Red Cat Adventures (Major Tour and Transport Operators)
   • Iconic Whitsunday (Tour and Transport Operators)
   • Cruise Whitsundays (Unique accommodation)
   • Camp Island Lodge (Self-Contained Accommodation)
   • Airlie Beach Cruise Ship Ambassadors (Outstanding Contribution by a Volunteer or Volunteer Group)
Bronze Awards
   • Whitsunday Coast Airport (Tourism Retail, Hire and Services)
   • Bowen Visitor Information Centre (Visitor Information Services)
   • Ocean Rafting (Adventure Tourism)
   • The Boathouse Apartments (4-4.5 Star Deluxe Accommodation)
   • InterContinental Hayman Island Resort (5 Star Luxury Accommodation)
   • Eastwoods Dining (New Tourism Business)

‍

Iconic Whitsunday Adventures is proud to announce its recent triumph at the Queensland Tourism Awards, taking home Silver in the Tour and Transport operator category.
This prestigious recognition underscores the team’s dedication to delivering unforgettable experiences in one of Australia’s most iconic destinations.
Owners, Jeremy and Nicole Graham explained how winning this award is an incredible honour and a testament to our team’s unwavering passion and hard work.
“It’s a celebration of the effort we put into crafting unique and memorable guest experiences. For our team, it’s a validation of the care we pour into our operations daily, from hosting guests on the elegant Lady Enid to thrilling them with adventures on Viper,” Nicole explained.
Nicole stated how being recognised at a state level is both exhilarating and motivating. Affirming that their efforts not only resonate locally but also stand out amongst Queensland’s vast and diverse tourism offerings.
“This award positions us as leaders in the industry, reinforcing trust and confidence in our brand for visitors planning their Whitsunday adventures.
“It also elevates our visibility, inspiring us to reach even greater heights while continuing to support our local community and economy.”
In the coming years, Iconic’s focus is on growth and sustainability, aiming to expand their offerings, further integrate cultural storytelling into their tours, and adopt innovative practices to reduce their environmental footprint.
“Innovation is at the core of what we do,” Jeremy emphasised.
“Whether it’s through developing tours like our Viper experience which is the only tour that is able to do the Outer Great Barrier Reef and Whitehaven in one day, enhancing guest services, or investing in eco-friendly technologies, we remain dedicated to staying ahead of industry trends while showcasing the natural beauty of the Whitsundays.”
Iconic Whitsunday Adventures has a big emphasis on authentic, high-quality experiences and maintains that this is what sets them apart from the rest.
From the elegance of Lady Enid to the adrenaline-pumping adventures on Viper, Iconic offer something truly unique.
“Our team’s passion, coupled with our deep connection to the Whitsundays, ensures every guest leaves with unforgettable memories,” Nicole added.
“Stay true to your vision, focus on quality, and always prioritise your guests’ experience.”
“Collaborate with your local community, embrace sustainability, and be open to learning and adapting.
“Success is built on passion, persistence, and a willingness to innovate.”
Iconic Whitsunday Adventures is a premier tourism operator based in Airlie Beach, offering world-class experiences by land and sea. With a commitment to sustainability, and unparalleled service, the company proudly showcases the beauty and heritage of the Whitsundays.

https://iconicwhitsunday.com.au/

Nicole and Jeremy Graham with their award

‍

A picturesque gem nestled in the heart of the serene Great Barrier Reef, InterContinental Hayman Great Barrier Reef provides its guests with an exceptional coastal experience paired with luxurious accommodation and dining experiences.

On Friday evening, the exquisite island playground was honourably celebrated with a Queensland Tourism Award in recognition of InterContinental Hayman Great Barrier Reef’s continued commitment to excellence.

“Winning a Queensland Tourism Award, particularly in the highly competitive 5-star accommodation category, is an incredible honour” explained InterContinental Hayman Great Barrier Reef General Manager Kayte Staraj.

“Having our hard work and dedication recognised by industry peers and experts feels amazing, and the award is a testament to the level of service, quality and guest experience we strive to deliver daily.”

InterContinental Hayman Great Barrier Reef was awarded Bronze at the Queensland Tourism Awards held last week, a title believed to not only perfectly reflect the commitment and dedication of each team member, but also act as a source of motivation to continue raising the bar and enhancing the guest experience further.

“At a state level, the recognition means that our commitment to excellence is being noticed beyond our local community and that the experiences we offer resonates on a much broader scale,” added Kayte Staraj.

InterContinental Hayman Great Barrier Reef prides itself on its unique position and role as the gateway to one of the world’s greatest natural wonders, welcoming guests by helicopter or boat to their romantic sanctuary of luxury and adventure.

Collectively, the team believes this award, paired with their additional long list of commendable achievements, will further enhance their credibility and boost the resort’s reputation to attract new guests seeking high quality, and reputable luxury accommodation they can trust.

“What sets our business apart in this highly competitive industry is our 75-year history of excellence and deep-rooted commitment to delivering exceptional guest experiences.

Over the decades, we've built a strong reputation for quality, trust, and personalised service, becoming a cornerstone of Queensland's tourism landscape, and our longevity reflects our ability to adapt to changing trends while maintaining the core values of hospitality that have stood the test of time.”

The resort noted the award not only captures their internal dedication and commitment, but also stands as a reflection of Queensland’s vibrant tourism industry, a sector InterContinental Hayman Great Barrier Reef is proud to continue contributing to. In looking ahead, the resort plans to implement further tourism innovations across various sectors in the interest of enhancing guest experiences through personalised services and technological advancements whilst prioritising sustainability and eco-friendly practices.

“Our business goals are to continually enhance the guest experience, maintaining our reputation as a leading 5-star accommodation provider,” Kayte Staraj said.

“Ultimately, our goal is to be recognised as a top destination in Queensland, consistently delivering exceptional and memorable experiences for every guest.”

‍

Ocean Rafting recently made waves at the 39th annual Queensland Tourism Awards Gala, after bringing home Gold in Major Tourism and Transport, and Bronze in Adventure Tourism. The event was hosted in Brisbane last Friday night, where individuals and businesses were recognised for their outstanding accomplishments within the state’s Tourism sector.

Kerr Claxton, operations manager and youngest member of a three-generational family- business, represented the team alongside marketing expert Nathan and office manager Jasmin.

"We're still proudly owned and operated, with three generations actively involved in the business,” said Nate.

“With 28 years of operation, we have had the pleasure of welcoming over 2.5 million visitors to explore the Whitsundays by boat or plane and showcase one of Australia's top destinations."

Jasmin added that "It was an exciting night for the Whitsundays, with many of our region's operators getting comfortable on the podium.

“The Whitsundays should be extremely proud of the unforgettable experiences they offer that showcase our backyard."

Kerr also extended a “big” thank you to all involved and said she proudly looks “forward to future operations.”

Ocean Rafting offers two exhilarating day tour adventures, the Northern Exposure and Southern Lights, featuring an adventurous ride to Whitehaven Beach, exclusive access to Hill Inlet and unique snorkelling sites. Other experiences on offer include the Fly and Raft package, 60-minute scenic flights, a range of adventure packages, charter options and the Reef Seeker environmental educational program.

For more information phone 07 4946 6848 or visit www.oceanrafting.com.au.

‍

Jasmin, Kerr Claxton and Nate Fleming from Ocean Rafting. Photo supplied

‍

Pinnacles, Airlie Beach won Gold for their self-contained accommodation at the prestigious 2024 Queensland Tourism Awards over the weekend.

The Pinnacles team were absolutely over the moon to have won an award, and Therese Moran said it was a credit to their hard work and dedication:

“The team work extremely hard to ensure that each guest visiting the Whitsundays leaves with wonderful memories and want to come back and see us time and time again.”  

The team were extremely grateful to have won gold, especially in consideration of the fierce competition:

“The calibre of all Queensland entrants is always exceptional. We are up against the best of the best in Queensland and we are very humbled to have been awarded Gold,” Therese enthused.

For what Pinnacles have achieved so far, they believe they are ‘right on track’ and will continue to excel in the areas where they are already performing exceptionally well.

Therese explained how they are always continually trying to improve their guest’s experience and “reinvent the wheel to provide exceptional customer service,” alongside updating their facilities and services offered.

Pinnacles are grateful for the awards process:

“You learn so much from the awards process about your business. It forces you to look at all aspects from customer service, business practices, sustainability and marketing.”

Congratulations Pinnacles on an exceptional win!
pinnaclesairliebeach.com.au

‍

Brent Jones, Therese Moran, Susan Watson, Lee Irvin with their award

‍

SeaLink Whitsundays’ Red Cat Adventures was proud to continue its service excellence streak being awarded Silver in the Major Tour & Transport Operator category at the 2024 Queensland Tourism Awards, hosted last Friday.
The awards, organised by the Queensland Tourism Industry Council (QTIC), celebrated the achievements of Queensland’s top tourism operators across 31 categories, from attractions and events to accommodation and cultural tourism.
This year’s Major Tour & Transport Operators Silver award reflects Red Cat Adventures’ continued dedication to providing exceptional guest experiences through its world-class eco-tours and experiences to iconic Whitsunday destinations including the Great Barrier Reef, Whitehaven Beach and Airlie Beach.
SeaLink Whitsundays General Manager, Asher Telford said, “We are thrilled to be recognised again at this year’s Queensland Tourism Awards.
“This achievement is a testament to the continued pride, passion and commitment of our Red Cat Adventures team, who work tirelessly to ensure every guest enjoys a world-class experience.
“Awards and recognition like these are important as they give visitors to the region the confidence that when they hop onboard any one of our experiences, they know they we will do everything possible to ensure they have a brilliant time,” Mr Telford said.
“As a proud member of Queensland’s tourism industry, we congratulate all the winners and nominees who make our state such a remarkable destination to visit for all travellers to Australia and the region.”
SeaLink Whitsundays, Red Cat Adventures and Whitsundays Jetski Tours all also proudly boast Ecotourism Australia’s Advanced ECO Certification, highlighting a dedication to sustainable practices and authentic nature-based tourism experiences.
For more information on SeaLink Whitsundays’ experiences, visit:
sealink.com.au
redcatadventures.com.au
jetskitour.com.au

‍

Dan Gabbert, Nate Linnell, Charlotte Linnell, Julie Telford and Asher Telford. Photo supplied.

‍

In a spectacular evening celebrating Queensland’s tourism excellence, Whitsunday Regional Council’s Whitsunday Coast Airport and Shute Harbour Marine Terminal were proudly recognised for their outstanding contributions to the industry at the 39th annual Queensland Tourism Awards.
Held on Friday, 15 November, at The Star, Queens Wharf, the event was a showcase of the state’s best and Mayor Ry Collins hailed the Whitsundays achievements as a testament to the region’s world-class offerings and unwavering dedication to excellence.
"There are two key reasons why the Whitsundays is an iconic tourism destination: we live in paradise and the incredible commitment of our businesses to delivering exceptional experiences," Mayor Collins said.
“The Whitsundays’ presence shone brightly throughout the evening and huge congratulations to BIG4 Adventure Whitsunday Resort, Ocean Rafting, and Pinnacles Airlie Beach for their gold awards, while several other local businesses secured silver and bronze awards.
“A special highlight was the recognition of Elizabeth Hackett, who received the opening award of the night for her immense contributions to the tourism industry.”
Mayor Collins extended his heartfelt congratulations to all the winners and finalists.
"The achievements of our region at this year’s Queensland Tourism Awards are a reflection of the passion and dedication of our tourism operators.
“Together, we continue to elevate the Whitsundays as a world-class tourism destination."
Council’s Director Commercial Businesses Craig Turner said the Whitsunday Coast Airport and Shute Harbour Marine Terminal remain pivotal gateways to this paradise, showcasing their commitment to innovation and service excellence.
"We are incredibly proud of what we’ve accomplished and will continue working with our tourism partners to ensure the Whitsundays remains a leader in the industry," Turner said.
“Being recognised on a state level is a great achievement and acknowledgment for the hard work and efforts of the hard-working teams at Whitsunday Coast Airport and Shute Harbour Marine Terminal.
“I am confident the awards success and recognition of Council owned assets perfectly captures our continued dedication and commitment to keeping various facilities within the region to a high standard to maximise the experiences of visitors.
“Recognition at a state level will ensure both the Whitsunday Coast Airport and Shute Harbour areas at the forefront of traveller’s minds when visiting the Whitsundays,” Turner said.
In late October, the Whitsunday Coast Airport was awarded Gold in the Tourism Retail, Hire and Services category at the Whitsunday Tourism Awards, the third consecutive win for the establishment in a row, further earning the facility an honourable place in the Hall of Fame.
The Whitsunday Coast Airport is recognised as “the gateway funnel to drive the economy for the Whitsundays”, offering amazing connectivity with direct flights to Brisbane, Sydney, Melbourne, Cairns and the new Adelaide route.
Council’s Manager Aviation, Tourism and Marine Shaun Cawood said the revitalised Shute Harbour Marine Terminal is also the kicking goals and this season Shute Harbour will host 25 cruise visits, up from 19 last year, with a total guest capacity of 66,834 (excluding crew).
“In addition to Celebrity and Royal Caribbean, the terminal will welcome new lines this year, including Silversea, Viking, and Norwegian. Here's to another incredible season,” he said
“To deliver exceptional facilities for visitors, we will continue working closely with our airline and cruise line partners to develop new flight routes, and increase capacity across marine visitation.”
Having the final word Mayor Collins said “the tourism industry is very competitive in our beautiful region, and we all need to work hard, and work together towards the common goal of providing the best experiences to all visitors.”

‍

Bowen State High School has celebrated its 30th Anniversary of Sports Awards showcasing the outstanding sporting achievements of students and staff in 2024.

Mckenna Hall was filled with excitement as students were recognised for their participation and dedication to school, regional and state sport competitions. 

To mark the 30th Anniversary, video messages of support were delivered by successful Bowen High alumni including Belinda Farley (nee Smith), Robert Crowther, Corey Jensen, Elliarna Mitchell and Hannah Moore.

Swimming, Cross Country and Athletics Age Champions received their medals and certificates whilst NQ representatives received their half blue and full blue towels.

Sturt Crocodiles were crowned the 2024 Champion House and Vice and House Captains for 2025 were also announced.

Mr Harris and Belinda Farley (first sportswomen of the Year in 1996) presented the sportsman and sportswomen awards to:

Junior: Alexis Howell and Charlie Williams 
Senior: Remi Hedges and Jacob Logan

Special Awards were awarded to: 
Terry Wake Memorial: Lincoln Thicker 
Keith Shiels Memorial: Alyssa Hardy
Paul Le Bherz Memorial: Casey Forrester
Herb Murray Cup: Staff 

Principal Rob Harris expressed his thanks to sponsors and donors that contributed throughout the year with uniforms, equipment and travel.

“We appreciate your ongoing support and thank you also to our P&C for supporting events like these to acknowledge our students,” said Principal Rob Harris.
 
“Bowen High is proud of the commitment of all students and staff who contributed to this year’s sporting calendar. 

“We look forward to another successful year of sport in 2025.”

‍

Collinsville State High School held a memorable Graduation Ceremony on Friday, 15 November, to bid farewell to the Year 12 students after 13 years of schooling.

During the ceremony, Mrs. Lawn delivered heartfelt farewell speeches to each of the graduates - Jayme, Claudia, Cooper, and Darcy - wishing them success in their future endeavours.

Principal Mrs Reeves then presented each student with a Certificate of Graduation, marking this significant milestone in their lives.

Families joined the graduates for a delicious morning tea, lovingly prepared by Mrs. Trickett and the Hospitality students. A special thank you was extended to Mrs. Fisher for the stunning graduation cake, which added an extra touch of celebration to the event.

The farewell concluded with a touching tradition as the Year 12 students walked out of the school gates for the final time. Drums played, and students and staff lined the path, clapping and waving to send the graduates off with well-wishes.

Congratulations to Collinsville State High School’s graduating class of 2024!

‍

It was a day to remember at Whitsunday Christian College as they celebrate the hard work, growth, and achievements of their students. The Primary Awards Ceremonies, held last Wednesday, were filled with excitement, joy, and pride.

Vibrant student performances showcased the talents of the younger students, filling the room with energy and enthusiasm in front of families and their peers. Beyond the performances, the ceremony honoured the academic and personal growth of the primary students.

Secondary Awards Ceremony, was held later that evening, where students were celebrated for Excellence in Effort, academics, sports, and the arts as the hard work of the students was highlighted, with each award reflecting their commitment and perseverance throughout the year.

Congratulations to all the award recipients for their remarkable achievements! Whitsunday Christian College looks forward to 2025, continuing to cultivate excellence.

‍

Photo credit: Ruth Puddefoot and supplied

‍

Proserpine State High School Year 12 students celebrated their school Formal at Shute Harbour Marina Terminal last Tuesday 12th November. Family and friends attended the glamorous event admiring students who strutted the red-carpet during arrivals. Students then headed upstairs for an evening of dinner and dancing.

The Year 12s then celebrated their Graduation Day on Friday 15th November in their school hall along with their nearest and dearest and staff. Both events were a wonderful occasion to celebrate 13 years of schooling.

‍

Year 12 St Catherine’s College students celebrated the end of their school journey with a series of meaningful events over the past few weeks.

With their School Formal held earlier in the year, the students had other celebrations to look forward to. These included a memorable Graduation Dinner which was held at Whisper Bar and Restaurant, and a special liturgy held in their honour on the school campus.

A school spokesperson shared the news;

“Today, surrounded by family, friends, staff, and the entire St. Catherine's student body, they attended a special liturgy and rang the bell for the final time,” they shared.

“Your dedication to your studies and the St. Catherine's community has shone through on your journey with us and we are extremely proud of all that you have achieved. Congratulations to all the graduates and enjoy your next chapter!”

‍