Tourism Whitsundays is excited to be part of the launch of the Queensland Welcomes You initiative, with its suite of online welcome programs for each of Queensland’s tourism regions.
The Whitsundays Welcomes You Program has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.
What you’ll learn
The Whitsunday Welcomes You program includes online training programs, and in-person workshops tailored for our region, with topics including hosting visitors, storytelling, accessibility, inclusion, sustainability and local experiences.
Who can participate?
The program is open to all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers. Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.
In-region workshops
Next year, 2-hour workshops will be held which will be highly interactive, taking a deep dive into specific topics to help participants apply the learning in their guest interactions.
The interactive workshop will cover the practical application of:
• destination pride –unpacking what about our region makes us proud
• guest mindset – what is it and the priorities for meeting guest expectations
• meeting guest needs - creating itineraries based on different guests needs
• storytelling – best practice tips and how to create and tailor for different guests.
Contact us for further information: info@tourismwhitsundays.com.au
Contributed by Tourism Whitsundays
Queensland Welcomes You initiative
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