Volunteer Leaders Gain Valuable Insights At Queensland Volunteering Conference

With a heart for community, two of Mackay’s most passionate volunteers, Rebecca Cooper and Julie Nieslen, recently had the opportunity to attend the Queensland Volunteering Conference in Brisbane. Supported by Member for Whitsunday Amanda Camm and Member for Mackay Nigel Dalton, they joined leaders from across the state at the two-day event, themed ‘Inspire, Empower, Ignite,’ to explore strategies for volunteer engagement, inclusion, and sustainability.

Rebecca Cooper, Northern Beaches Community Wellbeing Series Project Manager, said the conference was a wonderful reminder of why she dedicates much of her time connecting with others.

“It was incredibly uplifting to be part of the conference... and it was very inspiring,” she said.

The event provided insights into volunteer engagement, with a focus on strategies like connection, invitation, and flexibility to attract and retain volunteers. One key discussion focused on the generational shift in volunteering.

Julie Nieslen, Emergency Relief Coordinator and volunteer with The Neighbourhood Hub, found the conference empowering, with an emphasis around gratitude and connection.

“At the conference, they focused on empowering volunteers, understanding why they do what they do, and showing appreciation,” she said.

Julie’s key takeaway was the importance of storytelling.

“Having conversations with your volunteers and learning about their interests outside of volunteering makes for greater engagement and a stronger connection,” she explained.

The conference also stressed the importance of recognising volunteers as individuals, not just unpaid workers.

Julie noted that, “It’s about making sure businesses understand that volunteers are not paid employees and ensuring they’re treated with respect and gratitude.”

It’s believed that simple acts of appreciation, such as providing uniforms or regular check-ins, can have a significant impact.

For Rebecca, the event reinforced her ethos of grassroots community action.

“I kept waiting for others to fill the gaps in our community, but then I realised – why can’t I be the one to step up and make a difference?” she said.

“There’s a huge group of people being overlooked – wheather it be people with disabilities, diverse cultural backgrounds, or young people – most are just waiting for the invitation to volunteer.”

The key message from the event was that volunteers are the backbone of communities.

“At the end of both days, the focus was on appreciation – recognising that without volunteers, many organisations wouldn’t function,” Julie said.

Both Rebecca and Julie expressed their deepest gratitude to LNP leaders Nigel Dalton and Amanda Camm for providing this invaluable opportunity.

“When you do good, you feel good. And when you feel good, you continue to do good. If we all take that approach, we can create something special – not just for our community, but for the world,” Rebecca said.

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Julie Nieslen, Emergency Relief Coordinator and Volunteer with The Neighbourhood Hub (right) with Work Colleague Zoe Sloan (left).

Rebecca Cooper, Northern Beaches Community Wellbeing Series Project Manager. Photos supplied.

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