Pinnacles, Airlie Beach won Gold for their self-contained accommodation at the prestigious 2024 Queensland Tourism Awards over the weekend.
The Pinnacles team were absolutely over the moon to have won an award, and Therese Moran said it was a credit to their hard work and dedication:
“The team work extremely hard to ensure that each guest visiting the Whitsundays leaves with wonderful memories and want to come back and see us time and time again.”
The team were extremely grateful to have won gold, especially in consideration of the fierce competition:
“The calibre of all Queensland entrants is always exceptional. We are up against the best of the best in Queensland and we are very humbled to have been awarded Gold,” Therese enthused.
For what Pinnacles have achieved so far, they believe they are ‘right on track’ and will continue to excel in the areas where they are already performing exceptionally well.
Therese explained how they are always continually trying to improve their guest’s experience and “reinvent the wheel to provide exceptional customer service,” alongside updating their facilities and services offered.
Pinnacles are grateful for the awards process:
“You learn so much from the awards process about your business. It forces you to look at all aspects from customer service, business practices, sustainability and marketing.”
Congratulations Pinnacles on an exceptional win!
pinnaclesairliebeach.com.au
Brent Jones, Therese Moran, Susan Watson, Lee Irvin with their award