Not All Will Have a Merry Christmas in Mackay

As the festive season approaches, Mackay finds itself grappling with an escalating homelessness crisis that serves as a stark reminder that not everyone will experience a merry Christmas. For many in our community, the holidays are not a time of celebration but of survival—a daily struggle for shelter, food, and safety.
At the heart of the city’s efforts to combat homelessness is Chances House, Mackay’s only dedicated drop-in centre for those experiencing homelessness. Located at 2 Endeavour Street, Chances House is more than just a service provider—it’s a lifeline for the vulnerable.
Chances House operates Mackay’s only daily meal service, offering breakfast and lunch Monday to Friday, as well as weekend meal packs. Since 2020, the organisation has provided over 120,000 meals to those in need. This vital service ensures that no one has to face hunger alone.
The drop-in lounge at Chances House is a safe, inclusive space offering essential resources like phone charging facilities, internet access, lockers, and even creative outlets like music and art activities. It’s a place where compassion meets practicality, giving individuals a moment of reprieve and access to much-needed support from caring staff and volunteers.
Beyond immediate relief, Chances House focuses on long-term solutions through its case management program. By working closely with individuals, case managers help connect them to healthcare, housing, job opportunities, and mental health services, guiding them toward a path of stability and hope.
Despite these remarkable achievements—like opening Mackay’s first homelessness drop-in centre and distributing over 11,000 essential items—Chances House operates without regular government funding. Instead, it relies on the generosity of the Mackay community.
This Christmas, Chances House is calling on locals to help make a difference. Donations of money, food, or essential items can go a long way in easing the burden of homelessness. Volunteering your time is another powerful way to contribute, offering companionship and support to those who need it most.
The statistics are sobering, but they highlight the incredible impact of Chances House: over 800 nights of crisis accommodation provided, more than 116,250 hours of support and connection shared, and countless lives touched by their unwavering dedication.
As Mackay faces a growing homelessness crisis, there’s never been a more crucial time to act. By supporting Chances House, you’re not just giving a meal, a blanket, or a safe space—you’re giving hope. This Christmas, let’s come together as a community to ensure that no one is left behind.
If someone is experiencing difficulties, they can visit Chances House at 2 Endeavour Street, Mackay, for support, while members of the general public are encouraged to visit www.chancesmackay.org for more information on how to help.

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