Thursday, July 4, 2024

Issue:

Mackay and Whitsunday Life

Meet Santi Lera Food and Beverage Manager At Coral Sea Resort

Santi Lera is from Argentina and was drawn to the country because he fell in love with the Australian lifestyle and also at the opportunity to improve his English.

He and his partner moved to Australia in 2018 and Santi jumped at the opportunity to work in one of the most beautiful resorts in the Whitsundays.

Having worked at restaurants in Argentina, Santi has brought a wealth of skills and experience to Airlie Beach.

In 2019 Santi came to Coral Sea Resort and worked in the then called Clipper Restaurant, he travelled down to the Gold Coast and returned to Airlie Beach in July 2020 at another restaurant.

In 2022 Santi returned to Coral Sea Resort into a supervisor role and has since been gaining promotions.

“Our main goal is the customer service for sure you know, customer service and the service we provide here as a restaurant.

“I want the people who come here to have a nice experience in the restaurant, and I want them to come back, everyone is welcome, whether they are a guest at the resort or if they are locals, I want to give them a good impression and give them a good experience.

“My favourite thing about hospitality is the relationship with the customer, I like to hear the feedback and all feedback is important to be able to grow as a team.”

Food and Beverage Manager at Coral Sea Resort Santi Lera, Photo credit: Daniel Heggie

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