At Mackay Ears, we’ve proudly served our community since opening our doors in January 2023. In just a short time, we’ve built a strong reputation for delivering trusted ear care services, successfully treating over 3,000 clients aged 3 to 95. As the only locally owned and operated ear clinic in the Mackay region, we are deeply committed to supporting our local and surrounding communities.
Why We Started
We established Mackay Ears to address a clear and pressing need for specialised ear care. Our clinic is 100% focused on ear health, offering a safe and trustworthy solution for issues like earwax build-up and chronic blockages. Unlike quick-fix providers, we take the time to educate our clients on how to maintain their ear health at home.
It’s been heartening to become a favourite among coal mining families and farming communities. Chances are, if you mention “Mackay Ears,” someone you know has already benefited from our care.
Our Expertise and Personal Connection
Our founder, Kim van de Wetering, brings over 25 years of nursing experience to the clinic. But this is more than just a profession for us—it’s personal. Thirty years ago, Kim lost her hearing during pregnancy due to otosclerosis, a condition that affects 1 in 10 Australian women.
“Living with hearing aids has given me a unique insight into the frustrations our clients face,” says Kim.
“Helping people regain their hearing or alleviate discomfort is incredibly fulfilling. We understand because we’ve been there.”
Why Choose Us
• Safe & Effective Care: Using advanced microsuction technology.
• Personalised Service: Delivered with empathy and expertise.
• Local Commitment: Proudly serving Mackay and the Isaac region.
We’re not just here to help you hear better today; we’re here to ensure your long-term ear health. Thank you for trusting Mackay Ears—your ears are in safe hands.