At Mackay Airport, a security guard has earned a reputation for her warm heart and helping hands. Known to many travellers, this exceptional woman has become a shining example of kindness in the region.
One morning, a young couple with an eight-month-old baby arrived for their flight to Brisbane, burdened with two large suitcases and carry-on bags. Spotting their struggle, the security guard immediately stepped in, effortlessly lifting one of the heavy bags and walking with them into the terminal.
Her act of kindness was simple yet deeply appreciated, leaving the couple in awe of the genuine care she offered.
“What a wonder and unexpected standard of service,” they said.
“So great to see Mackay people going above and beyond to help others.
“She is a credit to the airport and to Mackay!”
The couple later shared their experience on Facebook, only to discover that many other locals and travellers have also encountered her kindness.
“She also helped me and my son,” said one local.
Another remarked, “She was always so helpful. She carried bags for us multiple times when we travelled with our little one.”
Many believed this dedicated woman embodies the best of Mackay’s community spirit.
“It’s rare these days to see someone go above and beyond like that.
“We need more people like her,” another passenger noted.
The community’s gratitude was unmistakable, and many hope to see her again, with plans to treat her to a well-deserved coffee.
A credit to Mackay Airport and the city itself, this special lady is brightening days…one generous act at a time.
Photo source: Mackay Airport